FAQs

 

Visiting

Where are you located?

We are located at 10 Tyler Street, Somerville, Massachusetts 02143. We are a 5-minute walk from Union Square, a 20-minute walk from Porter Square, and a 24 minute walk from Harvard. Here is a link to directions and parking information.

Can I just drop in to see the space?

We offer tours at set times each day: see this page for a listing.

I would like to bring a group/organization/school to tour Artisan’s Asylum. How do I set that up?

To arrange a specialized or group tour with more than 5 people, please email outreach@artisansasylum.com with your request.

Where should I park?

Parking is available around the corner on Dane Street. Parking is unassigned. We ask that Artisan’s Asylum members, students, and guests avoid parking on the street except for active loading and unloading. Here is a link to directions and parking information.

Are you easily accessible through the MBTA?

We are! We have several bus lines nearby and are walking/biking distance from both Porter and Harvard Sqaure T stops. See here for more info.

Do you have bike racks?

We do! They are located to the right of our main entrance under the trees. We currently do not have indoor bike parking.

 

Membership

What types of membership are there?

There are monthly and daily memberships and between these two there are several different schedules you can choose from that work best for you. Please see our membership page for more information or email member-services@artisansasylum.com.

Let’s do this! How do I join?

  1. If you have never been to Artisan’s Asylum, join one of our daily public tours.
  2. Review our Membership Agreement, Policies and Procedures, and our Services Addendum.
  3. Register for membership
  4. Stop by our Front Desk during staffed hours to set up your access card
  5. Get tested on the tools you want to use. All members must be certified on the tools they wish to use independently. Learn more about Tool Testing scheduling and requirements.

 

Do I need to be a member to rent storage and/or studio space?

Yes, storage and studio space is available for an additional fee to individual monthly members only. Some restrictions apply.

Do you have any smaller day pass packages?

Five day passes is our smallest package because it is a fairly major investment for us to process new users. We’re excited to do it, but only if you’re going to be coming back!

Do I have to use my day passes by a certain date?

Yes – Day pass packages expire 90 days after the date of purchase.

 

Classes

I’ve never made anything before, is that OK?

Absolutely! Most of our classes are designed to teach people who have little or no experience with the topic. Our instructors and members are enthusiastic about their areas of knowledge and love to get new people making.

Do I have to be a member to take classes at Artisan’s?

No. All of our classes, tool trainings and testing are open to the public and do not require membership to attend.

When are you offering this class again?

If a class is not available for registration, we are probably working with our instructors and shop monitors to schedule and prepare for the next session of the class. The best way to find out about class postings is to sign up for our announcements mailing list.

I have a gift certificate. How do I register for a class using that credit?

Fill out this form to get started!

Are you looking for instructors?

Yes! Here is more about teaching at Artisan’s Asylum.

Is there an age minimum for classes or membership?

All of our classes and membership services are restricted to adults 18 and up. Children in the building as guests of members must be supervised by an adult at all time.

I am taking my first class at Artisan’s, what do I expect?

For all you need to know about attending classes at Artisan’s Asylum check out this handy-dandy info page.

 

Tools, Equipment & Storage

What kind of tools do you have?

We have tools for electronics, robotics, woodworking, metalworking, welding, sewing, laser cutting, 3D printing, machining, bicycle maintenance and more. We have a list of our major equipment here.

Can I use Artisan’s tools without having to take a class?

Monthly and daily members have access to our tools but are required to demonstrate familiarity with equipment before being allowed to use it unsupervised through our tool testing certification process. This is both to protect our equipment and our members.

What is tool testing?

Testing is for people ready to demonstrate familiarity and safe use of our tools. You may qualify for testing without training depending on your experience. Some of our tools require both training and testing despite prior experience. See our Tool Training & Testing page for more information.

Will I be able to store my projects?

Storage rental is available by the month to individual monthly members. See our Studio and Storage Space page for more information. Some restrictions apply.

What materials are available for general use?

Members are expected to supply their own materials. 3D printer material is provided for a per square inch rate. We do have a very productive scrap wood bin and a ton of small electronic components that are available for general use. Occasionally you can scrounge something good from the metal scrap bin as well.

 

Support our mission

What kinds of donations do you accept?

We will gladly accept financial contributions. If you have tools or materials you think might of use to us, please email us at facilities@artisansasylum.com.

 

Need help making?

I’d like to pay to have something built for me. Can you help?

We do not operate as a job shop here at the Asylum, but we do have a number of members who run jobs out of the space. If you’re interested in having something built for you, contact have-it-made@artisansasylum.com and you can see if anyone is interested in taking on the job. Artisan’s Asylum will make no recommendations and takes no responsibility for the quality of work arranged through the have-it-made list — we are simply facilitating communication.

I am starting a makerspace. Can I meet with someone on staff to help me with this?

First step is to check out our Make a Makerspace page for some basic information and resources. If you are local or are able to travel, the best way to learn about our space is to come by for one of our daily tours. If you have more detailed questions, email them to make-a-makerspace@artisansasylum.com.

 

What else?

What do you have for kids?

At the moment, due to limitations of our insurance coverage, we cannot provide programming for anyone under the age of 18. Children in the building as guests must be supervised by an adult at all times. We do recommend Parts and Crafts if you are looking for children’s activities in the area.

Can I buy a gift certificate?

Yes! We have gift certificates available here.

How do I redeem a gift certificate?

To redeem a gift certificate for membership, rental or classes, fill out this short redemption form. Please contact member-services@artisansasylum.com with any questions.

We would like to use your space to film our kickstarter videos! Is that cool?

We ask for a small honorarium for film and photo shoots in our space. Contact outreach@artisansasylum.com with your request.

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